Janice who is my warranty contact with Beazer helped me in resolving issues inside the house and she’s always available to address the issue's by keeping the channel active until the work is completed. She provided me with regular updates and did the best in getting the services delivered.
Janice H was exceptional in her services. I'm very pleased how the warranty requests were handled. She goes out of the way sends reminders on schedules and also keep a check on the quality of work once finished. I loved her work and she definitely earned my trust for recommending Beazer Homes!!
I would like to recognize Nicki, our warranty manager. She helps us out with whatever we need. She always responds quickly, is very patient, very sweet, and always helps get the job done.
My assigned representative Mrs. Barb was proactive and diligent in addressing the all issues raised during the yearly inspection. Their patience and ability to coordinate with various vendors to resolve the tickets is commendable. Providing positive feedback about their thoroughness and dedication would be appropriate. I really appreciate Mrs. Barb and thanks to her closing all my issues.
Brewer M made the process of building my Beazer home an easy and enjoyable experience. He kept me informed each week on the progress with weekly emails and pictures. He went above and beyond to take care of any issues he noticed needing to be addressed before our final walk-through and made sure any issues I pointed out were taken care of before closing. Brewer exceeded my expectations from the beginning to the end of the building process!
GuildQuality is an independent, third-party company that sends satisfaction surveys, on Beazer's behalf, at key stages through the customer journey. We rely on that customer feedback to help us measure our customers' satisfaction and ensure we are meeting our commitment to our customers every step of the way.
An A+ rating with the BBB means we're adhering to the BBB's strict code of conduct
and living up to the customers' expectations.
More information on BBB accreditation.